There are many organizations who are still skeptical of implementing ERP. Believe me, I am talking about organizations which are big and have very high turnovers and complex operations. Some of these organizations are still running with heterogeneous complex legacy systems with limited or no integration. And then these organizations spends huge resources on reconciling [...]
Enterprise Resource Planning (ERP) software implementation requires lots of spadework before actual implementation. ERP consultants have us believe that about 50% work in ERP implementation is not related with software and computers.
Enterprise Resource Planning brings about major changes in working of an organization. There have been many instances where organizations have benefited from ERP roll outs. ERP brings with them best practices in each of the referred discipline. But failure or success in ERP implementation depends upon preparedness of that very organization. Over the years it [...]
For every successful CRM implementation there is at least one CRM implementation saga which has failed to bring about desired results and ROI. The debate lingers on over reasons and explanations. But there are a few basic reasons which explain why CRM fails.
