Citadels are falling. Merrill Lynch, Lehman brothers, AIG all have been icons of America‘s free enterprise. Every body was worried about the sub prime and recession in America’s economy but nobody had expected the fall from grace to be so sudden. The reverberations will be felt throughout the world. Global economies are no more insulated. [...]
Implementation of CRM brings with it best practices prevailing in the market. But too much of standardization may also lead to lots of problems and issues which could have been very easily handled otherwise. Organization may lose its inherent strength, age old work ethics and culture. So for bigger organization, customized CRM generally at times [...]
